Contact Center Services and Sales
Dominion OS can handle all of your inbound calling leads with a focus on medical intake, order taking, customer service and retail sales.
Dominion OS specializes in healthcare-related qualifications, patient education, patient pay responsibility, recur, customer surveys and general retail sales.
Insurance verification is critical to the success of a medical supply company. Dominion OS has a team of experts to perform this critical task either by working directly with the insurance company on the phone through their portal or through the use of our partner Change Healthcare.
Dominion is a cost-effective way to reduce costs while increasing the quality of every product that is shipped.
With the changes in healthcare rules and regulations, more and more companies are requiring pre-authorizations. Dominion can assist in this process by creating a work flow that will be seamless with your current operations and transfer required documents and approvals into and out of your internal systems.
Document Acquisition and Management
Dominion Outsourcing specializes in prescription and medical record acquisition for the medical industry. With our highly-tested process powered by DCRM, we are able to guarantee industry-leading success rates. Customized dashboards and data allow unparalleled visibility into your document acquisition process. Our highly-trained staff ensures the highest level of compliance while still maintaining results.