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Proprietary Technology

Beacon RX

Purpose-built healthcare technology that streamlines operations, ensures compliance, and delivers measurable results across every touchpoint.

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Purpose-Built for Healthcare Complexity

Beacon RX was designed from the ground up to handle the unique challenges of healthcare BPO operations. Unlike generic platforms, every feature is tailored to the regulatory, compliance, and operational demands of the healthcare industry.

From real-time analytics to automated compliance checks, Beacon RX empowers your team to deliver better outcomes while reducing operational overhead.

Real-time workflow analytics
Automated HIPAA compliance
Lightning-fast document retrieval

Real Time Dashboard

Provide critical data on the status and outcome of every order.

Customizable Workflows

Built to integrate with your current workflows to dramatically increase efficiencies.

Doc Acquisition

Imbed your current rule sets or use standard industry guidelines to determine medical necessity.

Member Profiles

Comprehensive member data at your fingertips for personalized engagement.

How It Works

Document Acquisition Workflow

From initial data transfer to final delivery, Beacon RX manages the entire document lifecycle with AI-assisted review and automated follow-up.

Data Transfer

Medical supply company transfers data via sFTP or API to Dominion.

Step 2

Digital Conversion

Beacon RX converts data to digital image and sends request to the doctor's office.

Error Flagging

Beacon RX flags any errors, creates exception to allow for correction and resubmittal.

Step 4

Follow-Up

After 48 hours and then every 3–5 days, agents reach out to the doctor's office.

Document Collection

Beacon RX continually receives completed documents for review and approval.

Step 6

AI-Assisted Review

With the help of AI and rule sets, a team of product specialists review for accuracy and medical necessity.

Client Delivery

The completed document and metadata is delivered back to the client.

See Beacon RX in Action

Schedule a personalized demo and discover how Beacon RX can transform your healthcare operations.

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